Terrier Security Services (India) Private Limited (hereinafter referred to as “Terrier” or “Company”/ ”We” /”Our”/”Us” ) is committed to protecting the privacy of all the users including employees, customers, vendors, third party service providers, sub-contractors and others (“You” /”Your”) and to provide a safe, secure user experience.
The term “personal information" means information that You provide to us which personally identifies You to be contacted or identified, such as Your name, phone number, email address, and any other data that is combined to such information.
We may collect the following information from You:
Personal information – Name; Date of Birth; Email ID; Address; Contact No.; Identity proof document; Bank/debit card/ credit card/payment related information.
We collect the information related to the details of services provided to You; Your service request order details; device details; date and time of services provided; service fee; mode of payment and transaction history.
We may also collect information such as Your device type, Your browser type, operating system, IP address, location timestamp information. We use this type of information to administer the provision of services and to provide the services to You. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics to measure interest in and use of Our various services.
We use commercially reasonable efforts to ensure that the collection of personal information which is necessary to fulfil the purposes for which the information is collected. If we use Your information in a manner different than the purpose for which it is collected, then we will ask You for Your consent prior to such use.
We use the information We gather through the Platform or through any third party website or application or otherwise. You agree to the collection, use and transfer of your personal data for the purposes of providing Our services, responding to Your queries; operating and improving Our services, and delivering the products and services that You choose to be provided. We also use information for Our legitimate interests, namely, to operate our services, to contact and communicate with You, to analyze, improve and optimize Our services; to prevent fraud and abuse of Company systems’; to enable you to contact us and for us to respond to you; to contact you with service-related communications and security updates; to provide information about you and your interest in job advertisements; to complete the recruitment and hiring process. We combine this information with personal data to help detect and prevent fraud.
We also use the Personal Information for the following purposes if any new employee join our organization:
For assisting the recruitment, selection and other associated processes including background verification (BGV) by our authorized vendors.
For carrying out various employer related activities if you are selected to join the organization and to enable us to ensure that we are compliant with any applicable labour and/or other relevant laws.
We may disclose Your personal information with third parties to provide You Our services, facilitate creation of accounts, provide necessary customer support, to provide specific services. These third parties are required to use Your personal information to provide the services to You.
We may disclose Your personal information with our parent company, subsidiaries, affiliates, joint ventures, or other companies under a common control (collectively, “Affiliates") that we may have now or in the future.
We also share your personal information with our clients, business partners, service providers, contractors, authorised third parties and agents
We wish to ensure Your personal information is complete, accurate and up to date which You can update from time to time by writing to Us at firstname.lastname@example.org
You have to provide Your actual name, phone number and email ID. You shall not falsely represent Yourself as another person or representative of another person to use our services either on the Platform or otherwise. You shall not lie about Your details, for any reason.
We may retain your information for as long as your association with is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce any contract. We may retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement and/or regulatory authorities requests), meet regulatory requirements, resolve disputes, investigate security incidents, prevent fraud and abuse, enforce any User Agreement.
We transfer Personal Data to countries outside your jurisdiction which have different data protection standards to those which apply to your jurisdiction. We shall take the necessary steps to ensure confidentiality and security of the transferred data.
Your information may be received by internal authorised receivers, parent company and our authorised external service providers including consultants, statutory bodies, regulatory authorities, auditors, law enforcement agencies as may be required from time to time.
We do not disclose Your contact information with third parties for their direct marketing purposes without Your consent unless You affirmatively agree to such disclosure. We may share Your information with our service providers, which are third parties who help deliver our products and services to You.
You can know the personal information You have provided or that We have collected while providing Our services to You by writing us at email@example.com
We have technical and organizational measures to secure Your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that third parties who have been disclosed Your information for providing You the services will not use Your personal information for improper purposes.
We do not collect information about children. children should get their parent’s consent before giving out their personal information.
We will use reasonable efforts to answer promptly Your question or resolve Your problem.
In case You have any concerns and/or grievances in relation to the processing of Your Personal information, please send Your communication via e-mail to firstname.lastname@example.org