Strategic / Key Account Manager

Job Description –

Responsible for managing key accounts as single point of connect within the assigned, ensure best in class service delivery, retain and grow the accounts by identifying opportunities of service increase and price increase (Introducing Integrated Security Solution and technology)(for strategic accounts – role is not involved in end to end client management as that would be the responsibility of strategic account manager)

Job responsibility –
Customer Service

• Retain & grow key accounts on an ongoing basis by :
• Serving as a single point of contact for all commercial and operational issues
• Maintaining regular connect with customer and seeking feedback on a regular basis
• Driving operations team to ensure quality of services as per defined standards
• Report on operations metrics and identify opportunities to improve with the customers
• Pass operations related feedback to Zonal managers
• Track and resolve issues on collections
• Renewing contracts in a timely manner as per defined standards and policies
• Identify termination risk and plan mitigation actions
• Track and monitor account performance – profitability etc.

Price and Service Increase Management

• Map and identify key client stakeholders, proactively build relationship
• Connect with stakeholders on an ongoing basis and understand client business needs, implications for Terrier from a service increase perspective
• Identify service increase opportunities and work with the client to contract service increase deals
• Manage price increase process and ensuring recovery as per defined margins
• Introducing Integrated Security Solution and technology
• Supporting to Cross celling (Technology, AMC and Other Services.

Price and Service Increase Management

• Map and identify key client stakeholders, proactively build relationship
• Connect with stakeholders on an ongoing basis and understand client business needs, implications for Terrier from a service increase perspective
• Identify service increase opportunities and work with the client to contract service increase deals
• Manage price increase process and ensuring recovery as per defined margins
• Introducing Integrated Security Solution and technology
• Supporting to Cross celling (Technology, AMC and Other Services.

POSITION OPEN IN: East, West, North, South region

As a Field Officer, you will be required to:

• Mobilize Manpower
• Ensure timely deployment of Security Guards as per requirements at units
• Regular unit visits as per the monthly unit visit schedule as per laid out plan, including night shifts
• Carry our operational briefing sessions to employees during shift roll outs / weekly briefing sessions
• Maintain and reduce attrition level at units
• Ensure 100% deployment at units
• Submission of operational reports such as OT, Attendance, shortages, MoM after client visits
• Collection of monthly attendance from units
• Timely submission of invoice
• Timely collection
• Regular Employee Engagement & handling grievances
• Inventory Management / Monitoring the consumption of inventory at units
• Client Meeting and Engagement
• Obtain POs / Wok orders from customers for initiating deployments

Qualification & Experience

       SSLC / PUC / Graduation

       Strong security industry experience with a minimum of 2+ Yrs of experience

Skill

• An excellent problem solver with get it done attitude
• Ability to manage stakeholders and mentor junior team members
• Team Management
• Computer proficiency
• Proficiency in wage breakup details of guards

POSITION OPEN IN:  South region

As Manager Ops, you will be required to:

• Mobilize Manpower
• Ensure timely deployment of Security Guards as per requirements at units
• Regular unit visits as per the monthly unit visit schedule as per laid out plan, including night shifts
• Regular Monitoring and Interaction with Unit In charge
• Carry our operational briefing sessions to Unit In charge during shift roll outs / weekly briefing sessions
• Maintain and reduce attrition level at units
• Ensure 100% deployment at units
• Submission of operational reports such as OT, Attendance, shortages, MoM after client visits
• Timely submission of invoice in absence of an FO
• Timely collection
• Regular Employee Engagement & handling grievances
• Inventory Management / Monitoring the consumption of inventory at units
• Client Meeting and Engagement
• Obtain POs / Wok orders from customers for initiating deployments

Qualification & Experience

      PUC / Graduation

      Strong security industry experience with a minimum of 4+ Yrs of experience

Skill

• Ability to manage stakeholders and mentor junior team members
• Team Management
• Computer proficiency
• Proficiency in wage breakup details
• Client Management

POSITION OPEN IN:  East, West, North, South region

As a Trainer, you will be required to:

• Plan and implement training programs as per Training Schedule / Calendar
• Conduct Training to guarding staff as per PSARA guidelines
• Communication to respective stakeholders including clients for conduct of Training sessions
• Conduct ULT (Unit level Training) on weekends for the units assigned
• Conduct Specialized trainings such as Govt. Projects & Schemes – Security Domain Training, PMKVY, RPL Training
• Risk Assessment and Conduct of Audit and Survey at units
• Training during new site transitions

Qualification & Experience:

• Any graduation with a minimum of 4+ yrs in security industry

Skill

• Multi linguistic – Hindi, local language (of the region), English.
• Good communication
• Presentation skills
• SME

Job Summary

• Skilled CCTV operator with minimum 02 to 03 years of experience in security . Extensive knowledge of operation, maintenance, and repair for both analog and digital closed circuit television equipment. Dedicated professional emphasizes logical organization in the categorization and archival of CCTV footage to ensure consistent availability and easy access. Conscientious operator adheres to safety protocols and security measures. Meticulous attention to detail, focusing on diagnostics as well as protecting clients, property and assets.

LOCATION: Mumbai, Pune, Jamshedpur, Delhi, Hyderabad, Bangalore, Chennai, Ahmedabad, Ahmednagar, Indore.

Responsibilities and Duties

• As a CCTV operator, you will commonly have many responsibilities, ranging from operating and monitoring of screens, reporting incidents as evidence, and potentially contacting the police and emergency services as and when required.

• If a CCTV Operator sees something illegal on one of their monitors, it is up to them to contact the appropriate authorities at the appropriate time. In serious situations, CCTV Operators can also save the police vital time by immediately reporting a criminal’s license plate number, clothing, tattoos or other identifying features.
• Install, maintain, and repair CCTV equipment for municipal utility and sewer department.
• Perform hardware and software upgrades of CCTV diagnostic network.
• Troubleshoot, construct, and modify closed circuit television cameras, cabling, and other supporting equipment.
• Monitored premises of large commercial office complex with CCTV network.
• Reviewed activities captured on camera and notified authorities of suspicious activity.
• Archived CCTV footage and maintained its tracking database.
• Installed, repaired, and maintained CCTV cameras.
• Kept maintenance and repair records for security equipment.
• Identified areas that required CCTV monitoring.
• Worked with IT and purchasing departments to develop and implement an upgraded, expanded CCTV security monitoring system.
• Login the Complaint to Concern vendor for concern Issues .
• Taking care of Company Material which is installed at laying at site for work .

Required Experience, Skills and Qualifications

• Candidate must have Good knowledge of CCTV .DVR,Network ,SMPS .etc
• Candidate must have Decent Profile for interacting with peoples in good manor .
• Candidate must have Decent Punctuality .

Job Type : Full-time

Experience:

• work: 2 to 3 years (Preferred)

Education:

• Diploma (Preferred)

Responsibilities and Duties

• Interaction with Customers
• Checks and audits of process on sites
• Address grievances of guards and
• Oversee documentation and stocking of uniforms
• Training/ Monitoring of guards
• Assist in sourcing
• Assist in business development

Required Experience, Skills and Qualifications

• 2 years experience in the security Industry
• Good communication skills( written and verbal) with knowledge of emails and MS Excel .

Experience

• work:2 years (Preferred)

As a video developer, you will:

• Take a brief to grasp production team’s needs and specifications
• Review shooting script and raw material to create a shot decision list based on scenes
• Trim footage segments and put together the sequence of the film through stock or shoot videos
• Input music, dialogues, graphics and effects
• Create rough and final cuts
• Ensure logical sequencing and smooth running
• Consult with stakeholders from production to post-production process
• Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency

Required Qualifications & Experience:

• BS degree in film studies, cinematography or related field
• Proven work experience as a video editor and basic scripting
• Solid experience with digital technology and editing software packages (e.g. Avid Media Composer, Lightworks, Premiere, After Effects and Final Cut)
• Demonstrable video editing ability with a strong portfolio
• Thorough knowledge of timing, motivation and continuity
• Familiarity with special effects, 3D and compositing
• Creative mind and storytelling skills

Location

• Mumbai

Description:

• Hardcore Field Sales Profile.
• The candidate should have excellent Electronic Security sales experience in the Industrial, Infrastructure, BFSI, Retail, Transport, etc. domains.
• The candidate should also have an excellent understanding of Video Analytics, Command Center based Remote Monitoring, other high-end security systems like Entrance Control and Access Control Products.
• The candidate should also be proficient in the various types of Networking systems required for video data transmission, storage, and visualization.
• The candidate should have good knowledge of their local clientele.

Experience:

• 6 to7 Years in Electronic Security Domain only.

Location

• Bangalore and Delhi

Description:

• The candidate should have extensive hands-on experience in the domain of Electronic Security especially in High-end IP based CCTV, Networking (including Fiber Optic-Based network), Entrance Control products like Bollards, Boom Barriers, Flap barriers, Industrial Turnstiles, etc. .
• The candidate should have experience in managing large projects upwards of Rs. 1 Crore (project value) singularly. The candidate should also have excellent contacts with local installation vendors.
• The candidate is also expected to manage projects with complex integration of different systems. Good understanding of Analytics would be an added advantage.

Experience:

• 6 to 7 years of Project management experience in all types of Electronic Security and Entrance Control Products

Location

• Bangalore.

Location : Bangalore, Chennai, Delhi, Mumbai

Experience : 5 -7 years.

Qualification : Engineer and/or MBA.

Job Description :

• • Should have excellent experience in business development, solution sales & sales management
  • Should know Electronic Security, IP Surveillance, Access Control, Physical barriers.
  • Should be a able to understand latest technologies of the electronic security business.
  • Strong Sales management, Security Solution Management & Project Management skills, including the ability to independently manage multiple Sales lead & Strategy, meet deliverable dates, prioritize and organize effectively
  • Strong presentation , Power Point skills
  • People Manager, specifically when working with internal partners in other departments.
  • The ability to work independently or with minimal supervision.
  • In this role, candidate will be responsible for below functions.

• Responsible for budgeted sales
• Work on enhancing value proposition of the electronic security solutions line
• Partner with key stakeholders for eg. Sales for outlining Sourcing Strategy for the product
• Work on new strategic and long term alliances and partnerships to enhance the solutions value proposition to the customers